I signed up a day or two before the Towson game, cancelled 12/18, charge posted 12/24, almost a week after cancelling. Anyone else? From BBB, this does not seem to be uncommon, but anyone else here have this happen?
Of course there is no phone number to call, but I did eventually find this: Customer Community , supposed to hear back within 24 hrs from them. Hopefully they will refund before I need to dispute it with my bank.